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Surugaya Purchase Restriction?! (FromJapan Proxy)Surugaya Purchase Restriction?! (FromJapan Proxy)Ask MFC

MeikoMeiko2 vuotta sitten
Hello,

I wanted to order something from Surugaya through FromJapan and when I want to add the item it says "The store has set a purchase restriction. As a consequence, we can't order the item you requested."

I have never had any problems with my Surugaya orders before. ;-; What's their problem? And what's the point of a purchase restriction at all?

Oh, and it would be great if you could tell me a good alternative to FromJapan when buying a few smaller and cheaper items from one shop.
3,178 osumaa • 0 suosikki12 kommenttia

kommenttia12

I am using Hoyoyo x Surugaya, have never seen this problem.
1 vuotta sitten
Chloe-tsundere The louise otaku
I just placed an suru order with them just fine.. so maybe its a forbidden item to ship perhaps?

And nice an even cheaper service i saw below (tho i had free 500 points so was still cheaper cause of that)
2 vuotta sitten
JohnnyRayflo2 vuotta sitten#32923296Yes, they do! They undervalue for sure if asked, i'm unsure about the gift mark because i never ask for it but i think they can do this too.


Thank you so much! You've been such a great help :D I will try and use them as a fowarder then and see how it goes <3
2 vuotta sitten
Suppi122 vuotta sitten#32922896Do Japan depot undervalue/send stuff as gift to help Eu customers? they sound like a really good service

Yes, they do! They undervalue for sure if asked, i'm unsure about the gift mark because i never ask for it but i think they can do this too.
2 vuotta sitten
JohnnyRayflo2 vuotta sitten#32910347When I order from Surugaya I use Japan-Depot.
I LOVE them and their service.
You can buy what you want and pay only 200 yen (+ some paypal fees, though) per order, not per item, as long as you put all the items in the same order request.
You can also use them as forwarding service if you want to order from Surugaya by yourself.
They will send you a picture of your package when it arrive in their warehouse.
They are not the best choose for auction like yahoo japan but for stores they are great, imho.


Do Japan depot undervalue/send stuff as gift to help Eu customers? they sound like a really good service
2 vuotta sitten
When I order from Surugaya I use Japan-Depot.
I LOVE them and their service.
You can buy what you want and pay only 200 yen (+ some paypal fees, though) per order, not per item, as long as you put all the items in the same order request.
You can also use them as forwarding service if you want to order from Surugaya by yourself.
They will send you a picture of your package when it arrive in their warehouse.
They are not the best choose for auction like yahoo japan but for stores they are great, imho.
2 vuotta sitten
Ah, looks like you're good, but I just wanted to add Proxy Rabbit is absolutely stellar. I love using them.
2 vuotta sitten
Fromjapan also takes the risk to order 18+ stuff for you, the restriction in general/forbidding 18+ items is settled by the japanese customs policy which doesnt seem to allow the export of R18 goods. They should order it for you but "at your own risk" (in case the customs keep it) but I have ordered such stuff many times and didn´t have any problem :) In your case it seems to be a website bug xD Nothing major, just try again later (or i just saw you already did :) )! Just wanted to point out the fact why proxy services are making a fuss about it (and some proxies really dont handle with R18 items because of the law, fromjapan is just fine though! :) )
2 vuotta sitten
Coffee
Meiko2 vuotta sitten#32873793Problem solved, thanks everyone! I still don't know what the cause of it was. Oo But now it works again and also with the same items (non-18+). xD
Going to look at Zenmarket, too, tho. It's always good to have smth. as a back up.

Could have been a bug.
I tried adding some stuff, both 18+ and safe to my cart on FJ and everything seemed to work just fine.
This wouldn't be the first time FJ's site got temporarily messed up.
2 vuotta sitten
Problem solved, thanks everyone! I still don't know what the cause of it was. Oo But now it works again and also with the same items (non-18+). xD

Going to look at Zenmarket, too, tho. It's always good to have smth. as a back up.
2 vuotta sitten
Pre-owned figures in top quality and good value

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