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Figure Site and Shop Forum
mememomememo12 vuotta sitten
Hi I started this club so that people could discuss the shops and sites they use to buy figures. Please add a new discussion for the shop/site you want to talk about since it will make it easier for other people to find information on this shop/site in the future.

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This club is dedicated to web based anime/figure ...ect shops for physical ("brick and mortar") stores please visit Local Shopping Guides

Update: We are updating/editing all first posts on threads to provide more uniform/detailed information on each entry featured and removing the poll section as feedback can now be left for each shop in our MFC shop section. shop
Päivitetty 4 vuotta sitten5,147 käyttäjää782 kommenttia

Foorumit515

kommenttia782 kommenttia

Hi folks!
Not sure if you can help me with these questions, but right now, I have two issues:

1) I paid a pre-order at Amiami on the 29th of March, but the item has not been shipped until now. I may look to a little ansious, but this seems kind off for me, usually Amiami ships really fast. Is anyone having this issue? My chosen shipping method was Surfacel Mail Premium.

2) This is the most important for me: I am going to move and I need to reach Mamegyorai to try to change my shipping address. I tried this email address on March 29: orderdesk@mamegyorai.jp
But until now, I haven't received any kind of reply. Does anyone know of other ways to contact them?
7 päivää sitten
ronkam8 päivää sitten#94936482Their phone number appears to not be in use.. i tried calling them last week. I had an order in preparation for more than a month too and no updates or replies to my tickets. So i called paypal and they created claims for all my paid orders with them. Nippon order history changed to charge back as well quicker than they would ever with response.
Ive used their service for years its just a shame that shit had gone south like this. And ive lost a couple preorders now since its out of stock everywhere. I hope the owner rots in hell for this.


That's a shame about some of your preorders. I've been doing research on Facebook and I saw their phone number is out of service. Some people said they are getting replies on Facebook that their ticket will be looked at, but then a few weeks go by and still nothing. Some people were even talking of trying to take class action legal action against them but it's hard with the owner being French and him only having a few employees actually in Japan. I called my bank but it's way past the statute of limitations for a dispute so it looks like I'm stuck playing the waiting game until they respond to my ticket or decide to refund me. What a pain in the ass having $400 basically lost in limbo for who knows how long. I never had issues with them other than their crappy prices and shipping fees, but this is beyond ridiculous. And the fact they can still post new products for preorder on Twitter but can't send out the stuff people already have ordered is just bullshit.
8 päivää sitten
BuyMyFigs14 päivää sitten#94645569I can't figure out how to join this club so I can ask a simple question about an online retailer, hopefully someone can just answer it here. Has anyone ever called the Nippon-Yasan phone number for customer support? I've been waiting over a month for a reply to a ticket and haven't heard back and I need to get in touch with them about an order that should have shipped out back in February.

Their phone number appears to not be in use.. i tried calling them last week. I had an order in preparation for more than a month too and no updates or replies to my tickets. So i called paypal and they created claims for all my paid orders with them. Nippon order history changed to charge back as well quicker than they would ever with response.
Ive used their service for years its just a shame that shit had gone south like this. And ive lost a couple preorders now since its out of stock everywhere. I hope the owner rots in hell for this.
8 päivää sitten
n2h198413 päivää sitten#94705302I just got my order shipped from N-Y last week. My order was in prepare status for weeks and not shipped. I had to write in both my ticket and their FB post that I would make claim with Paypal to get my money back and my order was shipped 2 days later. You can try to do the same but don't wait for too long. If the item was released for a while and your order is not in preparation status, it is more likely that N-Y doesn't have it in stock. Just make clain to your bank / paypal and try to get your money back.

I paid her off 6-19-2020 so it's been like 9 months I think using a debit card, the invoice doesn't say which is annoying. I contacted them with a ticket and on Twitter but I guess I'll try their Facebook too. The order has been in "Preparation in progress" for a month since it released in February, but the issue is I have my shipping set to EMS and that isn't shipping to the US, so I want to change it. They did it last year for an order and they responded after like 2 days, but this time they're ignoring me. The figure is like double the price now so I don't want to cancel the order just yet if possible. Guess I'll try harassing them on social media a bit longer before taking drastic measures.
12 päivää sitten
BuyMyFigs14 päivää sitten#94645569I can't figure out how to join this club so I can ask a simple question about an online retailer, hopefully someone can just answer it here. Has anyone ever called the Nippon-Yasan phone number for customer support? I've been waiting over a month for a reply to a ticket and haven't heard back and I need to get in touch with them about an order that should have shipped out back in February.
I just got my order shipped from N-Y last week. My order was in prepare status for weeks and not shipped. I had to write in both my ticket and their FB post that I would make claim with Paypal to get my money back and my order was shipped 2 days later. You can try to do the same but don't wait for too long. If the item was released for a while and your order is not in preparation status, it is more likely that N-Y doesn't have it in stock. Just make clain to your bank / paypal and try to get your money back.
13 päivää sitten
I can't figure out how to join this club so I can ask a simple question about an online retailer, hopefully someone can just answer it here. Has anyone ever called the Nippon-Yasan phone number for customer support? I've been waiting over a month for a reply to a ticket and haven't heard back and I need to get in touch with them about an order that should have shipped out back in February.
14 päivää sitten
Sekhmet Killing Stalking
Anyone know a Korean proxy that would be able to use one of those print it yourself type of machines that has the unique barcode/code?
22 päivää sitten
kotorii1 kuukautta sitten#93464515I want to order pinch straps off of AmiAmi, but the release dates are not near any of my preorders. Can they be combined with an order for another month? I dont want to pay for shipping only for 2 charms. How do you all order pinch straps lol
Unfortunately AmiAmi does not allow you to combine preorders across different months anymore. However, if the the straps happen to be in-stock by the time your other preorders release, you can combine the orders.

Example:
Current month = March
Straps = release in March
Other preorders = release in April
--> Hope that the straps stay in stock until April to add to April monthly order

Edit: Personally, if I need to order small items that release during a month where I don't have a monthly order, I usually check with my friends to see if they have orders and wouldn't mind ordering for me.
1 kuukautta sitten
I want to order pinch straps off of AmiAmi, but the release dates are not near any of my preorders. Can they be combined with an order for another month? I dont want to pay for shipping only for 2 charms. How do you all order pinch straps lol
1 kuukautta sitten
honestly not sure how this club works but i wanted to know if anyone knew about this site? grenada.desertc...
i stumbled across a figure i wanted from there grenada.desertc...
also, I'm not sure if someone could get that sent to me in the usa

thanks
1 kuukautta sitten
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